Watch the course’s trailer!
What is it?
An online course to help anyone working with volunteers to develop the necessary skills for managing the volunteer experience.
This course covers:
- The AFS basics
- The Volunteer Journey and how to use it
- Team management skills
- Introduction to conflict management
- AFS Network’s best cases and practices
This course works as a map to guide you to relevant, updated information, as you will get links to key resources to expand on managing volunteers.
Who should take this course?
This training is intended for new and experienced volunteer development staff.
What is the workload?
This course consists of 9 self-paced modules with videos, forum questions, and quizzes. It takes on average 20-40 minutes to complete each module. You will have 6 weeks to finish the whole course from the day of enrollment.